Customs Brokerage Services - SYNEX Logistics

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Customs Brokerage Services

Professional and efficient customs clearance for your cargo

The customs brokerage department at SYNEX Logistics is staffed by qualified industry specialists. Our customs brokers offer clients top-tier support through every stage of the process. All customs clearance is carried out in strict compliance with applicable international trade regulations.

Thorough knowledge of customs rules and regulatory updates guarantees 100% documentation accuracy. Strict adherence to customs regulations across multiple jurisdictions — from the EU and Central Asia to China and beyond — prevents border delays.
Years of hands-on experience in customs clearance allow us to account for every nuance of tariff legislation across different markets. Our expertise in both import customs brokerage and export formalities ensures a seamless logistics process from origin to destination.

Multinational companies rely on SYNEX Logistics for complex freight customs brokerage. This is backed by numerous successful cases involving oversized cargo, humanitarian aid, and high-volume shipments.

Why сhoose SYNEX Logistics as your customs brokerage agent

Proper customs clearance is the foundation of secure international trade. The team at SYNEX Logistics will guide you through the entire journey — from calculating duties to full turnkey customs processing. We stay current with every regulatory change and adapt quickly, so your goods move without interruption. With us, customs clearance is fast, precise, and transparent — whether you need standard processing or preferential duty arrangements.

Responsiveness at every level — from quick replies to client inquiries to resolving force majeure situations during customs clearance.
Teamwork — our custom brokers, freight forwarders, and logistics coordinators operate as a single unit to achieve a common goal.
Cost optimization and process automation — we help clients not only calculate the most favorable clearance costs but also find efficient logistics solutions.
Presence at key customs points worldwide — our global customs brokerage network enables hands-on cargo supervision and real-time control over the clearance process.

Offloading routine tasks from the client while maintaining full transparency (registries, remote server access, document scanning and verification, reporting, KPI compliance, etc.).
Certificates of origin (EUR1, CT-1, and others) — we assist with obtaining the documentation needed to confirm eligibility for preferential duty treatment on export-import operations.
Proven track record in resolving customs disputes — our specialists have practical experience appealing unjust decisions by customs authorities, protecting client interests effectively.

SYNEX Logistics — A Certified Partner for Custom Brokerage Services

The values of SYNEX Logistics are rooted in professionalism, accountability, and high service standards. Every customs brokerage coordinator and manager on our team follows clearly defined internal procedures that meet international requirements and ensure reliability at each stage of cargo clearance. Our quality of work is confirmed by ISO 9001:2015 certification, guaranteeing process control and alignment with industry best practices.

We value the trust of our partners and actively uphold the principles of fair business. SYNEX Logistics is a member of the European Business Association (EBA), reflecting our commitment to collaboration and continuous improvement. From air freight customs brokerage to ocean and road shipments, our team is equipped to serve companies operating across international markets and looking for a dependable logistics partner.

Invite SYNEX Logistics to participate in your tenders — we are ready to become a reliable backbone for your business.

WE ARE TRUSTED

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Customs Brokerage Services

FREQUENTLY ASKED QUESTIONS

Why SYNEX LOGISTICS is a 3PL provider?

Because by contacting us, the customer forgets about any logistics issues: transportation of cargo, their storage and packaging, obtaining necessary permits and paperwork.

The complex of such services is called Third-party logistics (3PL).

What kind of cargo can you transport?

We have experience in transporting various types of cargo by road transport: oversized, valuable, excisable and ADR cargo, food products, pharmaceutical and medical products.

What guarantees do you provide?

We have a risk management process for each customer. Certain guarantees, including the insurance can also be provided on an individual basis. At the moment, all SYNEX LOGISTICS customers are covered by Freight forwarder’s liability insurance in the amount of UAH 4,000,000 per each insured event.

What makes you better than other logistics companies?

People and warehouse operations are at the core of 3PL. And we understand this like no one else. SYNEX LOGISTICS is a part of Eclectic Talent Group, a leading outsourcing provider both on the Ukrainian and global markets.

That is why we have been working on warehouse processes and managing warehouse staff since 2009 year.